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Heather Clancy

Stay informed with Heather Clancy’s coverage and analysis.

Why Zendesk CEO Mikkel Svane Obsesses Over Customer Service
Tech
Why Zendesk CEO Mikkel Svane Obsesses Over Customer Service
By Heather ClancyJune 29, 2016
Key Speakers At The BoxWorks 2015 Conference
Tech
Box Sweetens Cloud Pitch With Service that Helps Move Digital Files
By Heather ClancyJune 29, 2016
Data Sheet—Wednesday, June 29, 2016
Tech
Data Sheet—Wednesday, June 29, 2016
By Heather ClancyJune 29, 2016
Data Sheet—Tuesday, June 28, 2016
Tech
Data Sheet—Tuesday, June 28, 2016
By Heather ClancyJune 28, 2016
DocuSign Chief Executive Officer Keith Krach Interview
Tech
Former Symantec Chief Among Docusign CEO Candidates: Report
By Heather ClancyJune 27, 2016
Data Sheet—Monday, June 27, 2016
Tech
Data Sheet—Monday, June 27, 2016
By Heather ClancyJune 27, 2016
Social Media Life
Tech
Sure, Social Networks Are a Workplace Distraction. Get Over It
By Heather ClancyJune 27, 2016
Data Sheet—Friday, June 24, 2016
Tech
Data Sheet—Friday, June 24, 2016
By Heather ClancyJune 24, 2016
Jeff Lawson, co-founder and CEO, Twilio.
Tech
Why Twilio’s CEO Had the Guts to Go Public
By Heather ClancyJune 23, 2016
Data Sheet—Thursday, June 23, 2016
Tech
Data Sheet—Thursday, June 23, 2016
By Heather ClancyJune 23, 2016
Data Sheet—Wednesday, June 22, 2016
Tech
Data Sheet—Wednesday, June 22, 2016
By Heather ClancyJune 22, 2016
Here’s the Latest Cloud Startup Seeking to Fix Customer Service
Tech
Here’s the Latest Cloud Startup Seeking to Fix Customer Service
By Heather ClancyJune 21, 2016
Slack Is Making Its Workplace Chat App Even Stickier
Tech
Slack Is Making Its Workplace Chat App Even Stickier
By Heather ClancyJune 21, 2016
Former Google, Microsoft Execs Aim to Make Walkie Talkies and Binders Obsolete
Tech
Former Google, Microsoft Execs Aim to Make Walkie Talkies and Binders Obsolete
By Heather ClancyJune 21, 2016
Data Sheet—Tuesday, June 21, 2016
Tech
Data Sheet—Tuesday, June 21, 2016
By Heather ClancyJune 21, 2016
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Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggsplaceholder alt text
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