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Coinbase briefly struggles to handle more traffic than it’s ‘ever encountered’ after its QR code Super Bowl commercial

The crypto exchange reported “more traffic than we’ve ever encountered,” meaning it was forced to throttle traffic.

Users reported problems accessing Coinbase's website after the crypto exchange aired a commercial during the Super Bowl.

Coinbase Global Inc., the largest U.S. cryptocurrency exchange, said it was back up and running after having to throttle traffic earlier in the evening following the release of an ad during the Super Bowl.

Coinbase reported “more traffic than we’ve ever encountered,” which meant it needed to “throttle traffic for a few minutes,” Chief Product Officer Surojit Chatterjee said in a tweet.

We're back up and ready for you! https://t.co/YPIEt0ryVb

— Coinbase 🛡️ (@coinbase) February 14, 2022

We're back up and ready for you! https://t.co/YPIEt0ryVb

“We’re back up and ready for you,” Coinbase tweeted separately.

Users on Downdetector had earlier reported problems about 7:20pm ET, shortly after Coinbase aired a Super Bowl advertisement with a QR code that links to a site where new users who sign up for the platform can receive $15 in Bitcoin.

The ad just aired! Shortest link between your TV and phone is a QR.

Thank you to the team who worked hard on the idea and came up the site to deal with the surge of traffic.

And welcome all the new folks to the cryptoeconomy!https://t.co/yhZqnaULPx in case you missed it https://t.co/7rh7qz5bxT

— Brian Armstrong (@brian_armstrong) February 14, 2022

The ad just aired! Shortest link between your TV and phone is a QR.

Thank you to the team who worked hard on the idea and came up the site to deal with the surge of traffic.

And welcome all the new folks to the cryptoeconomy!https://t.co/yhZqnaULPx in case you missed it https://t.co/7rh7qz5bxT