This piece originally appeared on Entrepreneur.com.
Everyone wants to believe their employees are happy, productive and well-equipped in the workplace, but there could be unseen employee frustrations. Acknowledging and addressing these frustrations gives the opportunity for greater employee happiness and gained productivity.
A June Oxford Economics study found a gap between how employers and employees view their workplace experience — 63 percent of the 600 executives surveyed think their employees have the tools needed to filter out distractions, whereas only 41 percent of the 600 employees surveyed think those tools are provided.
A disconnect between employers and employees leads to a heightened number of frustrations, for both employee and employer. Lack of communication increases the amount of turnovers, decreases quality, and slows production. To increase productivity and employee happiness, employers need to know the biggest frustrations employees are dealing with on a day-to-day basis.
Here is a peek into the unseen world of employee frustrations:
1. Tech integration.
Technology is inescapable in the workplace which can be a major issue. A June study by Staples (SPLS) found 89 percent of 3,105 employees surveyed said they aren’t provided with the latest technology. Also, the aforementioned Oxford Economics survey found that 39 percent of employees are frustrated with work technology.
Employees want better integration and the latest technology to enhance their job performance.
Make investing in newer technology a priority to avoid major tech hurdles, increase productivity, create job satisfaction and improve engagement. How can employees be held to the highest set of standards if computers are crashing and out-of-date technology is bringing their day to a halt?
Find out what common tech issues employees are dealing with, then set a tech standard for the company and make a budgeted plan to integrate tech upgrades. Including educational opportunities will help employees stay up-to-date and decrease frustrations with attempting to figure out new software.
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